Bedford West, Engineering Leader


  • 13 years of professional experience involving full-stack and mobile quality assurance, automation, agile project management, and team leadership
  • Knowledge of and experience with:

    • Java, Ruby, Python, Rust, Go, C, C++, C#, Objective-C, Tcl/Tk, HTML, and CSS
    • iOS, Android, Mac OS X, Linux, and Windows operating environments
    • Mobile and Web Automation w/Appium, Selenium WebDriver, Cucumber, Maven, Gradle, Calabash, and Jenkins
    • JIRA, Confluence, Rally, and Google Suite/Workspace
  • ISTQB CTFL, CTAL-TA, & CTAL-TM (Certified Tester Foundation Level & Advanced Level for Test Analysis and Management)

Professional Experience

7/2019 – Current · Quality Assurance Manager
BenchPrep · Chicago, Illinois

  • Reporting directly to the CTO, I directly manage the QA department and all personnel.
  • Guided the growth of the QA department from 6 members to what is now currently 9 members.
  • Performed a strategic analysis and reorganization of the QA department to remove handoffs to a centralized QA team and instead embed QA within scrum teams.
  • Redesigned the QA career paths to accommodate automation-centric (Software Development Engineer in Test) and hybrid manual/automation (QA Engineer) roles.
  • Identified the need for and guided a complete redesign of test automation frameworks, tools, and architecture.

5/2017 – 7/2019 · Quality Assurance Manager
Sprout Social · Chicago, Illinois

  • Led test strategy and execution for publishing feature sets for the web app, iOS and Android mobile apps, and platform.
  • Championed the effort to reduce false negatives in the Selenium test suite, dropping the failure rate from more than 10 false failures per deploy to typically seeing no false failures.
  • Drove the initiative to move the Selenium test infrastructure from on-premises statically configured machines to a dynamic, scalable infrastructure on Amazon Web Services.
  • Directly supervised three QA engineers and was jointly responsible for the test strategy for Sprout Social along with two other QA managers.

6/2016 – 5/2017 · Software Manager in Test
3/2015 – 6/2016 · Quality Assurance Engineer
University of Chicago, Center for Data Intensive Science · Chicago, Illinois

  • Led the QA effort for the NCI Genomic Data Commons project, a world first, petabyte-scale cloud data repository facilitating cancer genomic studies and precision medicine.
  • Executed deployment of all services to OpenStack environments via SaltStack and a custom orchestration library.
  • Utilized Emacs to develop Python Selenium, API, and data test scripts across Ubuntu VMs.
  • Interfaced with government clients at Leidos Biomedical and the National Cancer Institute.
  • Managed stress testing efforts prior to the project’s go-live launch.

10/2012 – 2/2015 · Mobile Quality Assurance Lead
Solstice Mobile · Chicago, Illinois

  • Established a working mobile automation prototype framework for the company, consisting of open source tools such as Appium, Selenium WebDriver, TestNG, Java, Maven, and Jenkins.
  • Led and supervised test efforts across multiple projects, with teams of up to 8 QA consultants working within iOS, Android, and mobile web development projects.
  • Led recruiting efforts for QA by reviewing resumes for and interviewing over 40 candidates.

1/2008 – 10/2012 · Quality Assurance Metrics/Software Test Engineer
Tybrin Corporation · Fort Walton Beach, Florida

  • Researched, evaluated, and implemented statistical methods to analyze the quality of large scale, system of systems aircraft software undergoing developmental test.
  • Acted as the sole representative for metrics on a team of 65+ software engineers.
  • Implemented and refined processes for compliance to IEEE and CMMI standards.

4/2004 – 8/2004, 5/2005 – 10/2005 · Research Assistant/Programmer
Florida State University · Tallahassee, Florida


B.S. in Physics and Mathematics · 12/2006
Florida State University · Tallahassee, Florida
Sigma Pi Sigma (‘04-‘05) Physics Honors Society inductee
Pi Mu Epsilon (‘05) Mathematics Honors Society inductee

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